At Dedra Harvin Esthetics, your safety and satisfaction are our top priorities. Due to the nature of our products, we follow these category-specific policies:
Skincare, Makeup, & Lashes
All sales are final. For health and hygiene reasons, we do not accept returns, refunds, or exchanges on skincare, makeup, or lashes, whether opened or unopened.
Gift Cards & Gift Certificates
Non-refundable and not redeemable for cash. May be applied only toward products or services offered by Dedra Harvin Esthetics.
Fashion & Beauty Accessories
Accessories (e.g., jewelry, scarves, bags) may be returned within 7 days of delivery, if unused, unworn, and in original packaging. Customers are responsible for return shipping. Refunds are issued once the item is received and inspected, typically within 5–7 business days. Clearance and final sale items are non-returnable.
Order Issues
If your item arrives damaged or incorrect, please contact us within 7 days of delivery at [email protected]. Include your order number and a photo for prompt assistance.
We appreciate your understanding and your support of our small business!